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Our lakeside location is on Frankton Arm Beach at 11 Lake Avenue, Frankton. We are 5 minutes drive from the Remarkables Ski field and even less from 5 mile shopping centre and restaurants. Should you wish to visit central Queenstown then you can catch the water taxi from just along the lakefront.

We do not have a restaurant on site, however the Frankton Arm Tavern is across the road! There are also many eateries at 5 mile shopping centre which is just a couple of minutes drive from us!

Of course! We have free, unlimited high speed fibre that covers our entire property

Check in is available anytime after 2pm if you are staying in one of our units, if you are in a camping site then check in is available from 1pm. Early check in is subject to availability and cannot be guaranteed, however you are more than welcome to store luggage if required.

Check out is 10am, late check outs may be accommodated wherever possible, please contact reception staff to make this request. Late check outs that have not been approved with reception may incur additional charges.

If you made your booking directly with Driftaway Queenstown then please phone or email us to make any booking changes. If you have booked via a travel agent or a 3rd party website then all changes need to be made through the channel you originally booked with.

We love to have your furry friends visit us, we are big dog lovers! Dogs are welcome in camping sites but NOT in our rooms. Please inform our team when you make your booking that your pal will be joining you and we will make sure your booking is in our dog friendly area. You will be given a set of doggy-dos and doggy-don’ts to follow when you check in.

Please note we have already reached our capacity for dogs for Easter, Labour weekend and 26 Dec- 31st January and will therefore not be able to accept any more bookings with dogs.

Driftaway Queenstown is cashless and only accepts card payments. We accept EFTPOS, paywave, Visa and Mastercard.

During the booking process you will be asked to provide the details of your set up so that we can make sure to allocate the most appropriate site for your requirements. This may be slab/grass or different sizes.

Absolutely! This is all part of the Driftaway service, we even have discounts/specials on many local operators so be sure to talk to our team before or during your arrival!

At Driftaway we have 2 accessible friendly rooms. If you are requiring an accessible friendly room, please check availability with our team to ensure the room is available on the dates you require.

We also have accessible camping facilities which include an elevator in our facility hub, accessible communal bathrooms and our kitchen has an accessible cooktop and sink. 

As a guide, reception is open 8am to 8:00pm, however hours do vary Summer to Winter. Should you wish to arrive after this then please advise our team who will email you late arrival instructions.

If you plan on arriving after 7:30pm we encourage having a confirmed booking in place.